Blog Posts on your customer voice
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Your Voice on Taxi Drivers: Taxikick and Taxikiss by Philippine Customer Service on Jan 8, 2012A quick scan of my Facebook news feed brought my attention to a post about a web application called Taxikick. It is simply a tool where anyone can submit their complaint on abusive taxi drivers.
Lord of the Flies by Philippine Customer Service on Nov 2, 2011This is a guest post by Lois Yasay. My colleagues and I were having a dinner meeting at Conti’s Pastry Shop and Restaurant at their Serendra Branch. We absolutely adore their cakes and that’s the reason we decided on that restaurant. Halfway th...
IMMAP-DTI Meeting (DTI Permit Guidelines for Online Promotions) by Philippine Customer Service on Jul 29, 2011Last Thursday (July 28), I had the privilege of being invited by Ms. Janette Toral of Digital Filipino to the IMMAP-DTI meeting held in Makati City. Here are some of the highlights in the discussion...
IMMAP-DTI Meeting (DTI Permit Guidelines for Online Promotions) by Philippine Customer Service on Jul 29, 2011Last Thursday (July 28), I had the privilege of being invited by Ms. Janette Toral of Digital Filipino to the IMMAP-DTI meeting held in Makati City. Here are some of the highlights in the discussion: 1. Under the Consumer Ac...
Starbucks Customer Voice Program by Philippine Customer Service on Jan 25, 2011I visited Starbucks at Pearl drive last night for a meeting. It was packed considering it was 10pm at night. Not much of a surprise since it is close to the call centers in the area.
Real Love Campaign Contest Winner by Philippine Customer Service on Oct 18, 2010It's time to announce the winner of the Real Love Campaign contest. For those who submitted, thank you so much for helping out and supporting the contest. Also, for those who didn't join but supported by liking the Real Love Campaign Facebook page,...
Real Love Campaign Contest Extended by Philippine Customer Service on Oct 9, 2010I've chatted with some supporters and they've been wonderful supporting it by liking the Real Love Campaign Facebook page. Thank you! But, some have just read my original post and have personally asked me more about the campaign. Because of this, I...
Real Love Campaign Contest Extended by Philippine Customer Service on Oct 9, 2010I've chatted with some supporters and they've been wonderful supporting it by liking the Real Love Campaign Facebook page. Thank you! But, some have just read my original post and have personally asked me more about the campaign. Because of this, I...
Spread Some Real Love to Kids with Cancer by Philippine Customer Service on Oct 2, 2010Customer service has always been seen as something expected from businesses and experienced by consumers. More often, it is tied to external or internal clients. How about customer service meant to support a cause?
Spread Some Real Love to Kids with Cancer by Philippine Customer Service on Oct 2, 2010Customer service has always been seen as something expected from businesses and experienced by consumers. More often, it is tied to external or internal clients. How about customer service meant to support a cause?
