Blog Posts on call centers
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[Call Centers] Before You Resign... by The Geeky Guide to Nearly Everything on Jan 10, 2012For Philippines companies, or at least Philippine call centers based on my direct experience, January is typically one of the highest attrition periods of the year. One can possible attribute this to how the start of the year is perceived to be a goo...
[Call Centers] Different Ideas For Practicing Your Skills by The Geeky Guide to Nearly Everything on Oct 19, 2011I'm sure we've all come across the popular phrase "a born salesman" - a statement that insinuates that sales is more based on the innate nature of the person and not because of anything he has learned to do or that you can learn a...
STREAM GLOBAL SERVICES by malikot na kaisipan on Oct 17, 2011Stream Global Services Basic qualifications that apply to all positions: • Must have finished at least two (2) years in college or possess a vocational/short course certificate. • Excellent English communication skills. • Good problem solving a...
[TV] Outsourced: Season 1 by The Geeky Guide to Nearly Everything on Oct 6, 2011I actually watched this TV series before I watched the movie it was based on. And admittedly I had no plans of watching either. But one thing led to another and I found myself with the first half of the season thanks to my brother. I avoided this se...
Call Centers by iamearlaloo on Sep 27, 2011gustong gusto nila ako tawagin at hikayatin na sumama sa family “kuno” nila. yun nga lang di nila ako mapilit. maarte ako eh. haha. gusto ko sila sagutin ng “di po ako marunong mag english” para tapos na agad usapan. dami pa kasi tinatanong e...
[Movies] Outsourced (2006) by The Geeky Guide to Nearly Everything on Sep 23, 2011I've been working in the Philippine call center industry for over 8 years now, so I'd like to think that I have a pretty decent grasp of the culture by now. I'm not claiming to be a total expert just yet, but for the most part I've co...
[Cal Centers] Sales - More A Mindset Than A Skill by The Geeky Guide to Nearly Everything on Aug 17, 2011Prior to my current career in call center marketing / business development, I spent a good number of years in the training profession. Strangely enough, over the years I found myself teaching sales class after sales class even though people who had k...
It’s all about the Money by Pinoy Vegetarian on Aug 17, 2011According to surveys, a common call center agent suffer from facing sleep disorders, heart disease, depression and family discord. Aside from that Heart diseases, high blood pressures, strokes and diabetes are also the many illnesses that call center...
[Call Centers] Sales - More A Mindset Than A Skill by The Geeky Guide to Nearly Everything on Aug 17, 2011Prior to my current career in call center marketing / business development, I spent a good number of years in the training profession. Strangely enough, over the years I found myself teaching sales class after sales class even though people who had k...
[Call Centers] Rethinking Recruitment - Lead Sources by The Geeky Guide to Nearly Everything on Aug 10, 2011Last week, I shared a few of my thoughts on possible alternative strategies for call center recruitment here in the Philippines. The post went on a lot longer than I expected and has generated a decent amount of traffic and responses, so I figured it...
