Chicken Sh*t on Nov 30, 2011 in petiks call center agent I'm part of the call center population who commutes everyday and since I live in a 3rd world country where prices of gas is sky high, bringing a car to work is out of the question.Here in the Philippines, air conditioned buses also has the "luxury" o...
Mr. Googly Eyes on Nov 27, 2011 in weird call center agent googly eyes Am sure you had a colleague like him before. Mr. or Ms. Googly Eyes. It's a medical condition, I know, but how do you or the better question is, where do you look when you're talking to them?Its hard to focus when your conversing with som...
Define: Petiks na Agent on Nov 26, 2011 in petiks na call center agent call center agent call center Petiks - verb - meaning to slack of, to procrastinate, to sleep, to unwind, to day dream, to relax.Agent - noun - someone working and mostly talks to sell something or to organize something.Put them together and what do you get? A very very nice blog...
Call Avoidance on Nov 24, 2011 in petiks call center agent call center The comic above is a True Story. I kid you not.This is a typical day in a call center, konti pa nga yang 150 calls! Would you believe that calls can queue up to 500 waiting? That usually happens to a global call center... take the Dell ac...
This always happens... on Nov 21, 2011 in dafuq You blink and then you have to go to work again... What the f#$!#@!$@#!We really don't have weekends like normal people do. So what are we really? We work at night, we're bilingual, we're mostly pale, we hate the sun, we sleep in the morning...
Rest Day on Nov 19, 2011 in dafuq Dammmmmmmmmmmmmmmmmmmmit! Bat ako gising... wala naman akong pasok?!?!Rest day was supposed to be my time to sleep during the night. But NO! the universe said "No! No call center agent should sleep at night... ever! Bwahahahaha" The universe is...
Technical Support on Nov 17, 2011 in petiks Being a technical support for 6 years now, I have had the "pleasure" of hearing a lot of the most ridiculous, funny, kaasar and weird customer idiocy there is.It's a given, if you're a tech support in a call center, you should always be more intellig...
Christmas Bonus is coming,,, on Nov 16, 2011 in petiks holiday The Ber months are here again. And that could only mean 1 thing and 1 thing alone to us call center agents.... CHRISTMAS BONUS!Here in the Philippines we call it 13th month pay kasi katumbas daw yan ng isang buwan mong sweldo sa trabaho, which could...
I'm back bi*ches! on Nov 16, 2011 in petiks Well, well, well.The lazy, procrastinating, angry, tired, sleepless, restless, sarcastic call center agent is back!After much.. much... much arguing with myself of whether or not I should continue this blog or not, I've decided to follow that Toguro...
